Terms & Conditions
Last Updated: 12/02/2026
These Terms & Conditions apply to Qáràkátà, a trading name of Netzalive Group Ltd (Company No. 15943003), registered in England and Wales.
By accessing or using www.qarakata.com, registering as a user, purchasing products, or participating in Qáràkátà events, you agree to these Terms.
If you do not agree, you must not use the platform.
1. About Qáràkátà
Qáràkátà operates as an online multi-vendor marketplace and community event platform connecting independent sellers with buyers.
Qáràkátà provides the platform infrastructure. Vendors are independent businesses responsible for their own products and fulfilment.
2. User Accounts
To use certain features, you may need to create an account.
You agree to:
Provide accurate information
Keep login credentials secure
Notify us of unauthorised access
Qáràkátà reserves the right to suspend or terminate accounts where misuse, fraud, or breach occurs.
3. Marketplace Model
Qáràkátà acts as an intermediary platform.
Vendors Are Responsible For:
Product quality
Product descriptions
Legal compliance
Order fulfilment
Customer service
Applicable taxes
Qáràkátà is not the seller of listed products unless explicitly stated.
4. Orders & Payments
All payments are processed via secure third-party providers (e.g., Stripe).
By placing an order, you confirm that:
You are authorised to use the payment method
The information provided is accurate
Qáràkátà reserves the right to cancel or refuse orders where fraud or misuse is suspected.
5. Pricing
Prices are set by individual vendors unless otherwise specified.
Qáràkátà is not responsible for pricing errors made by vendors.
6. Returns & Refunds
Refund and return policies may vary by vendor.
Customers should review the vendor’s policy before purchase.
Qáràkátà may assist in dispute resolution but does not guarantee refunds unless required by law.
7. Vendor Conduct
Vendors must:
Provide accurate business information
Comply with UK trading laws
Not list prohibited or illegal products
Maintain required insurance (for events)
Fulfil orders promptly
Qáràkátà reserves the right to remove vendors who breach policies.
8. Event Participation
Participation in Qáràkátà Market Fairs is subject to:
Vendor approval
Compliance with venue rules
Public liability insurance (where required)
Payment of stall fees
Qáràkátà reserves the right to cancel or modify events due to circumstances beyond reasonable control.
9. Intellectual Property
All content on the website, including:
Logo
Branding
Design
Text
Graphics
is owned by or licensed to Qáràkátà.
You may not reproduce or distribute content without permission.
Vendors retain ownership of their product images and descriptions but grant Qáràkátà a licence to use them for promotional purposes.
10. Prohibited Activities
Users may not:
Engage in fraudulent activity
Attempt to hack or disrupt the platform
Misrepresent identity
Circumvent platform payment systems
Use the site for unlawful purposes
Accounts may be suspended without notice for violations.
11. Limitation of Liability
To the fullest extent permitted by law:
Qáràkátà shall not be liable for:
Indirect or consequential losses
Loss of profit
Vendor failure to fulfil orders
Event cancellations beyond reasonable control
Nothing in these Terms excludes liability where it cannot legally be excluded.
12. Indemnity
You agree to indemnify Qáràkátà against claims arising from:
Your misuse of the platform
Breach of these Terms
Violation of applicable laws
13. Data Protection
Personal data is processed in accordance with our Privacy Policy.
14. Changes to These Terms
Qáràkátà may update these Terms from time to time.
Continued use of the platform constitutes acceptance of updated Terms.
15. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact
Qáràkátà
Trading name of Netzalive Group Ltd
Office 6983
321–323 High Road
Chadwell Heath
RM6 6AX
United Kingdom
Email: info@qarakata.com