Privacy Policy
Last Updated: 12/02/2026
This Privacy Policy applies to Qáràkátà, a trading name of Netzalive Group Ltd (Company No. 15943003), registered in England and Wales.
Qáràkátà is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.
This policy explains how we collect, use, store, and protect your personal data when you use www.qarakata.com, register as a customer or vendor, or participate in Qáràkátà events.
1. Who We Are
Qáràkátà
Trading name of Netzalive Group Ltd
Company No: 15943003
Registered Office:
Office 6983
321–323 High Road
Chadwell Heath
RM6 6AX
United Kingdom
Email: info@qarakata.com
Netzalive Group Ltd is the data controller for the purposes of UK data protection law.
2. What Personal Data We Collect
A. Customer Account Information
Full name
Email address
Phone number
Billing and shipping address
Username and password
B. Vendor Information
Business name
Business address
Contact details
Payment and payout details
Identification documents (for verification purposes)
Public Liability Insurance documentation (for market fairs)
Vendor verification documents are collected strictly for fraud prevention, compliance, and platform integrity.
C. Order & Transaction Data
Products purchased
Order history
Transaction amounts
Payment confirmations
We do not store full credit or debit card details.
D. Event Registration Data
Name
Email address
Phone number
Stall selection
Business details
Special requirements
E. Website Usage Data
IP address
Device type
Browser type
Pages visited
Cookie data (managed via Complianz)
3. How We Use Your Data
Qáràkátà uses your personal data to:
Create and manage user accounts
Process customer orders
Facilitate vendor marketplace operations
Verify vendor identity
Manage event registrations
Process vendor payouts
Communicate important service updates
Send marketing communications (where consent is given)
Improve website functionality
Prevent fraud and platform misuse
Comply with legal obligations
4. Lawful Basis for Processing
Under UK GDPR, we rely on:
Contractual necessity
Legal obligation
Legitimate interests
Consent (for marketing and optional cookies)
You may withdraw consent at any time.
5. Email Marketing
If you opt in, Qáràkátà may send:
Event announcements
Vendor updates
Promotions
Platform news
Marketing emails are sent via trusted third-party providers (e.g., Mailchimp or Brevo).
You may unsubscribe at any time using the link provided in the email.
6. Payment Processing
Payments are processed securely via third-party payment providers such as Stripe or WooCommerce-integrated gateways.
Qáràkátà does not store full card details.
Payment processors act as independent data controllers for payment data.
7. Vendor Responsibility
Qáràkátà operates as a marketplace platform connecting buyers and independent sellers.
Vendors are independently responsible for complying with applicable data protection laws when handling customer information related to order fulfilment.
8. Sharing of Data
We may share personal data with:
Payment processors
Hosting providers
IT service providers
Email marketing platforms
Professional advisers
Regulatory authorities where legally required
We do not sell personal data.
9. Data Retention
Personal data is retained only for as long as necessary to:
Fulfil contractual obligations
Meet legal requirements
Maintain financial records
Resolve disputes
Vendor verification documents are stored securely and retained only for compliance and risk management purposes.
10. International Transfers
Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.
11. Your Rights
Under UK GDPR, you have the right to:
Access your data
Correct inaccurate data
Request deletion (where applicable)
Restrict processing
Object to processing
Request data portability
Withdraw consent
To exercise your rights, contact: info@qarakata.com
12. Data Security
Qáràkátà implements appropriate technical and organisational measures including:
SSL encryption
Secure hosting
Access controls
Platform monitoring
However, no system can guarantee absolute security.
13. Cookies
Qáràkátà uses cookies in accordance with our Cookie Policy. Cookie consent is managed via the Complianz Consent Management Platform.
14. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page.
15. Contact Us
For any privacy-related enquiries:
Qáràkátà
Trading name of Netzalive Group Ltd
Office 6983
321–323 High Road
Chadwell Heath
RM6 6AX
United Kingdom
Email: info@qarakata.com