Our Return and Refund Policy forms part of and must be
read in conjunction with, website Terms and Conditions. We reserve the right to
change this Return and Refund Policy at any time.
I. RETURN
AND REFUND POLICY
www.qarakata.com does
not set a refund on behalf of the Vendors. The Vendor shall be responsible for
communicating its refund policy to the Customers and to issue a refund as per
refund policy and under applicable laws.
All issues related to refund shall always be between the Customer and
the Vendor. We (www.qarakata.com) are
not liable for any refund-related claims in connection with the Vendor and the Vendor
hereby agrees to indemnify, defend, and hold harmless the Website in connection
therewith.
However, in a determination to
accomplish customer satisfaction, if there is an issue, you can contact us for a
refund or any other issues through our email info@qarakata.com.
We
will refund you back in the following circumstances:
1. If a duplicate
payment was made due to technical glitch, or any other error;
2. If we make a refund
as per the provision of our refund policy which is updated by us from time to
time;
We are happy to support you if there is
any issue you can contact our back-office team for any inquiry or problem.
If for any reason, our back-office staff
confirms a refund. Then, a refund will be made accordingly.
II. METHODS OF PAYMENT AND REFUND
We will
refund your amount to the original payment method, once it has been processed.
III. REFUND
CYCLE:
The complete
refund process normally takes about 5-15 working days from the date of confirmation of refund.